Saudra AI ("we", "our", "us") is committed to protecting your personal data. This policy explains what we collect, why we collect it, and how we keep it safe — in compliance with India's Digital Personal Data Protection Act 2023.
When you submit our "Get Started" form, we collect the following personal information:
Full name — to personalise your experience and communicate with you
Email address — to send you reports, updates, and communications
Phone number — for our AI agent to contact you regarding your leads
WhatsApp number — to deliver results and maintain quick contact
Business name — to tailor the AI analysis to your real estate business
We do not collect payment information, government ID, or any sensitive personal data.
Your information is used exclusively to:
Analyse your existing lead database using our Golden Filter AI
Build and demonstrate your personalised AI voice agent
Deliver lead reports and results within 24 hours
Contact you with your analysis via WhatsApp or phone call
Improve the accuracy of our AI models (anonymised, aggregated only)
We will not use your personal information for any purpose that is not directly related to the services you have requested.
We do not sell, rent, or trade your personal information to any third party.
Your data may be shared only with:
Trusted service providers who assist in delivering our platform (e.g., cloud infrastructure, webhook processing) — bound by strict data processing agreements
Legal authorities only if required by applicable Indian law or court order
All third-party processors are contractually obligated to maintain the confidentiality of your data.
We retain your personal data for as long as necessary to deliver the requested service and for a reasonable period thereafter for business records.
If you request deletion of your data, we will permanently remove it from our systems within 30 days of receiving your request, except where retention is required by law.
Under India's Digital Personal Data Protection Act 2023, you have the following rights:
Right to Access — request a copy of the personal data we hold about you
Right to Correction — request correction of inaccurate or incomplete data
Right to Erasure — request deletion of your personal data
Right to Grievance Redressal — raise a complaint with us directly
Right to Nominate — nominate another individual to exercise rights on your behalf
To exercise any of these rights, please contact us at the address below.
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
These measures include encrypted data transmission (HTTPS/TLS), access controls, and secure webhook infrastructure.
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We will notify you promptly in the event of a data breach that affects your personal information.
For any privacy-related questions, data requests, or grievances:
Saudra AI
Email: yugesraj91@gmail.com
WhatsApp: +91 6379912178
We aim to respond to all privacy enquiries within 7 business days.
Grievance Officer (as required under DPDP Act 2023):
For formal complaints, please write to the email above with subject line "DPDP Grievance".
This privacy policy may be updated periodically. Continued use of our services constitutes acceptance of the revised policy.
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